Public sector
TalkTalk Business is your trusted, accredited partner delivering secure, scalable and interoperable solutions. We help UK public sector organisations achieve their digital transformation, compliance and citizen-service goals.
Who we help
We connect vital public services across the UK. Our experts keep teams, systems and citizens linked through secure, steadfast networks.
Our accreditations and industry partnerships
Why we’re trusted by the public sector
Millions of citizens rely on public services every day, and reliability is non-negotiable. Combining approved frameworks and decades of engineering expertise, our experts keep essential services moving.
Certified compliance
Our services meet the exacting standards of the UK public sector. Certifications include ISO 9001, Ofcom Metering and Billing Approval, and Cyber Essentials for data and system security.
Resilient networks
We’ve built and maintained UK-wide infrastructure for over 30 years, delivering 99.995% reliability. Proactive monitoring and SLA-backed recovery make downtime all but a thing of the past.
The alt-net advantage
Our exclusive partnerships with alt-nets across the UK strengthen coverage and speed, ensuring consistent connectivity even in rural or previously underserved areas.
Support that adapts
Manage your network in-house, or let our experts handle it. Our flexible Managed Network Service provides 24/7 proactive support, freeing up your IT team to better serve citizens.
Public sector-ready solutions
Solution
SD-WAN
A software-defined network that combines flexibility, visibility and security for distributed public services. Also available as a Managed Network Service.
USE CASES
- Multi-site organisations needing network agility
- Public services migrating from MPLS
- Secure cloud and SaaS access
- Centralised policy and performance control
Ideal for IT, infrastructure and transformation teams seeking stronger control, cloud-readiness and resilience across multiple public-sector locations.
Explore SD-WAN
Solution
LAN/WLAN
Secure switching and enterprise-grade Wi-Fi to keep people and devices connected on-site. Built for density, roaming and simple management.
USE CASES
- High-density offices, campuses or venues
- IoT and device onboarding at scale
Designed, installed and tuned for optimal coverage, capacity and security. Available as a managed service, or handed over to your team.
Explore LAN/WAN
Solution
UCaaS and CCaaS
Cloud-based communication, collaboration and contact-centre tools. A seamless way to connect staff and citizens across every channel.
USE CASES
- Unified communication for distributed teams
- AI-assisted citizen contact and chat services
- Intelligent routing for emergency and support lines
- GenAI transcription and translation for accessibility
Helps councils deliver faster, fairer, more inclusive services. Citizens gain easier communication, quicker resolutions and consistent support across every channel.
Voice & Collaboration
Solution
Cellular IoT connectivity
Secure cellular IoT keeps people, data and public assets connected across dispersed estates. Enables smarter, safer, more efficient communities.
USE CASES
- Smart street lighting and waste management
- Flood, air-quality and environmental monitoring
- Connected transport and traffic systems
- Asset tracking for public buildings and utilities
Ideal for councils using live data to improve safety, efficiency and sustainability across smart towns and cities.
Explore IoT Connectivity
Not sure what you need?
You have questions. We have answers. Let’s chat through your network ambitions.
Our partners
We work with a trusted set of technology leaders, including Cisco, Cisco Meraki, Mitel, Zoom, Comms-care and Pangea. You get a tailored suite of best-in-class products, blended within a service wrap that adapts as your business grows.
