As a company, our mission is to connect people and communities. Our role in building a sustainable future is by providing simple, affordable, reliable, and fair fibre for everyone.

We believe climate change needs to be tackled with urgency and we fully back the UK Government’s target to become zero-carbon by 2050. From our renewable-powered Salford HQ, we will lead the way for businesses in the North West and play an active part in Greater Manchester’s ambitious journey to zero-carbon.

We are dedicated to best in class, value for money products with a maintained focus on our environmental objectives. We believe this is true value for our customers.

We pledge to continuously reduce our footprint, and our customers’ footprint, through mindful innovation. We will use our ever-evolving technology as an enabler for a climate resilient Britain. To achieve our vision, we will focus on 4 key areas:

Our carbon impact: by understanding our carbon footprint, we will continuously reduce the environmental impact of our activities, seek true energy-efficiency and transition to being a zero-carbon business

Our materials: by embracing circularity, we will reduce, reuse and recycle wherever possible and as much as possible. We will work with our suppliers to create sustainable products and take action to divert waste from landfill

Our people: by actively engaging with our people, we will create a more environmentally focused work culture and empower our workforce to be creative and make sustainable lifestyle choice in and out of the office

Our customers and communities: by delivering the most sustainable service possible and using our unique position as a business to raise awareness, we will build towards a sustainable future for the UK

Environmental sustainability is embedded in our business. We always comply with current environmental regulation and continuously strive to go above and beyond the standard requirements. Our plans to decarbonise our business can be found in our Carbon Reduction Plan.

To find out more about our Environment, Social and Governance (ESG) Policy, click here.

To find out more about our Carbon Reduction Plan, click here.