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Migrating your DNS service

Migrating your DNS service is typically a straightforward process. Below is some guidance to help you get started.

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  • 1. Prepare your domain for transfer

    Before you choose a new provider, it’s worth checking what may be needed to transfer your domain and gather everything in advance.

    • Unlock your domain: Most domains are locked by default. You can unlock it via your customer portal.

    • Check with your new provider whether you’ll need an authorisation code (EPP code or Auth-Code) to complete the transfer. If required, they can advise on how to obtain it.

  • 2. Choose a new registrar

    There are numerous providers you can use to manage your DNS. They are easy enough to search for online, but some examples include:

    • Go Daddy

    • 123 Reg

    • Cloudflare

    Please note that these are examples only. We are not affiliated with these providers and do not endorse or recommend any specific service.

  • 3. Transfer your domain

    • When you have signed up with your chosen provider, follow their process to begin a transfer

    • Enter your authorisation code when prompted

    • Approve the transfer via confirmation emails from us and your new provider

  • 4. Recreate your DNS settings

    • Once your domain is active with the new provider, recreate any required DNS records

    • Update your domain’s nameservers if needed

  • 5. Test and confirm

    • Check that your website and any related services are working as expected

    We appreciate your understanding and encourage you to take action ahead of the deadline to avoid any disruption. If you have any questions, please call us on 0161 222 2142 or email domainadmin@talktalk.business and we'll be happy to help.

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